Legal Information

Most Filigrana Portuguesa products have two brands:

• The responsibility or manufacturing mark belonging to the Manufacturer;
• The Contrastaria brand (recognized by the Portuguese State and by the International Association of Contrastarias).

EXCEPTIONS - Silver pieces weighing 2 grams or less and gold pieces weighing 0.5 g or less NO must have the brand I would contrast, only from the Manufacturer.

To easily identify the marks or punctures on your piece, you can use a magnifying glass.

Our pieces can be in Silver, Silver gold plated, 9 carat gold and 19 carat gold.

The Trademarks in force since January 1, 2021 are as follows:

• Silver 925 - rabbit head facing left;
• GOLD 375 - ram's head facing right;
• GOLD 800 - ram's head facing left.

 

Parts produced BEFORE January 1, 2021will have the following marks:

• Silver 925 - eagle head facing left;
• GOLD 375 - swallow facing left;
• GOLD 800 - deer head facing left.

For any additional information feel completely free to Beadcontact us. If you want to verify the authenticity of your pieces, you can submit them to an Assay Office in Portugal or abroad.

What does the value 925 (Silver), 375 (9 carat gold) and 800 (19 carat gold) mean on the Assay Office symbol?

Means that there are 925, 375 or 800 parts of precious material in 1000 grams of metal or, to put it another way, 92.5% is pure Silver, 37.5% or 80% is pure gold and the rest It is an alloy of other metals. You can see all the different brands or hallmarks in force until January 1, 2021 here. Also the new frame of marks or punches here. You can also consult the updated quotations of Silver and gold here.

The Portuguese Gold features 19.2 Carats and is the alloy with the highest gold content in Europe, as well as one of the highest in the world. world, surpassed only by some Arab countries that still work pure gold (which cannot be used to work filigree).

 

Care for your Silver and gold

pieces

Silver is a metal that is sensitive to humidity, heat, chemical agents and air pollution, among other factors. The darkening process, also known as oxidation, can lead to a change in the original color. Please bear in mind that a change in the color of your pieces does not mean changes in their quality.

Follow the instructions below to keep your piece looking great (forever!):

Store your piece in an individual box, in velvet or silk. You can use our packaging to do this; This way there is less chance of accidents;

When you want to give your piece a new shine, you can only do so if you are sure that the piece has not been plated in any way (rhodium plated or gold plated). In this case, you can use specific Silver/gold cleaning products, carefully following the instructions on the label. If the piece has a gold or rhodium plating, please Beadcontact us and we will provide the bath for free;

And we've saved the best for last…a simple, straightforward guarantee on our products.

At first sight they may seem fragile products but they are robust pieces that, with due care, will remain perfect for a long period of time.

2 years warranty for production defects*;

Filigrana Portuguesa offers for 2 years (from the date of purchase of the piece) the maintenance of your piece, covering galvanizing services (baths)

*Filigrana Portuguesa's Warranty is valid for 2 years and covers any defects that refer to technical aspects of manufacturing and/or the materials involved. The guarantee does not include damage resulting from falls, improper use, accidents of any nature and Beadto chemical agents that may cause damage to the materials of your piece. If it is impossible to repair the part within the warranty conditions, another equal or similar one of the same value will be provided without any increase.