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Terms of Use
These terms and conditions define the legal terms applicable to your use of our website, www. portuguese filigree. pt, either as a visitor or as a registered user.
Please read these terms and conditions carefully and ensure you understand them before using our website. Please note that by using our website, you agree to these Terms and Conditions. If you do not agree with them, you should not use our website.
Access to our website
To use our services you must be over 18 years old. The website is free and it is not necessary to register to browse it.
Access to our website is permitted on a temporary basis and does not include any commercial use of the website or its contents. You must not reproduce or copy the content made available without our written permission.
We reserve the right to withdraw or change the website without notice, and from time to time we may restrict access to the website.
When you visit the website and/or place an order, you are communicating with us electronically and you agree that all agreements, notices, disclosures and other communications that we send electronically satisfy any legal requirement that the same communications be in writing.
Our Products
We try to be as accurate as possible in the description of products. However, we cannot guarantee that any descriptions are completely accurate, complete, reliable or error-free. Product images on the website are for illustrative purposes only. Although we try to display colors accurately, we cannot guarantee that your computer's color display will accurately reflect the color of the products.
If the ordered products are not as described, defective or of inferior quality to the corresponding market standards, you can return them. Please go to
Orders and Payment
To order products, you must be over 18 years of age and have a valid credit or debit card or
The website allows you to check your order and correct any errors before submitting it. Please read and verify your order on each page of the order process, as you are responsible for ensuring that the information you provide is accurate (e.g. the correct products, the
We reserve the right to cancel your order in the event that, for example, we are unable to obtain authorization for payment, that the restrictions of
More information about the steps required to place an order is explained in sectionQuestions.
Price and Availability
The costs of
If your billing address is within the EU, we will charge VAT at the rate applicable in Portugal. Again, these costs will be clearly displayed on the website prior to placing your order (and are included in the "total cost" figure).
All our products require a certain
More information about the steps required to place an order is explained in section Questions.
Delivery Deadlines
An email will be sent when the order is submitted. Delivery times may vary depending on product availability and your delivery address. Delivery times are estimated and cannot be guaranteed. We will try to ensure that your order is delivered on the estimated date, but there may be circumstances where delivery is delayed due to events beyond our reasonable control. If this happens, we will try to get your products delivered as soon as possible, but we will not be liable for any losses caused as a result of such delay.
Also read the information about our
International Deliveries
There are restrictions on our products for certain international destinations. You must comply with all applicable laws and regulations of the country for which the products are intended. We will not be responsible if you break such laws.
If you order products for delivery to an international destination, your order may be subject to import duties and taxes that apply when delivery reaches that destination. These taxes will be paid by you. Check the
Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you are responsible for all communications and electronic content sent from your computer to us and you must use the Website only for lawful purposes.
You must not use the website for any of the following:
Submit, use or reuse any material that is: (i) unlawful, offensive, abusive, indecent, defamatory, obscene or threatening, and/or (ii) in violation of copyright, trademark, trust, privacy or any another right; or (iii) otherwise harmful to third parties, and/or (iv) objectionable, and/or (v) consisting of or containing software viruses, political campaign, commercial solicitation, chain letters,
To cause unnecessary harm, annoyance, inconvenience or anxiety to any person.
Breach of these provisions constitutes a criminal offense under the Computer Misuse Act 1990. We will, in accordance with any enforceable law or public order, report any violation to these authorities and disclose your identity.
Links to our website
We are happy to link to our website, but you must do so fairly and legally and not harm our reputation or take advantage of it (such as using a link to suggest any form of association or endorsement by us). We reserve the right to withdraw permission to link at any time and if we advise you to remove a link to the website, you must do so without delay.
Where the website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those websites or resources and these links should not be construed as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from its use.
Our responsibility in relation to the website
We may update or change the Website or its content at any time, but we are under no obligation to do so. Please note that this means that any content on the website may be out of date at any given time. Website content is provided for general information only. We make no representations, warranties, express or implied, that the Website, or any content on it, is accurate, complete, up-to-date or free of errors or omissions. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to the Website, or any content therein, express or implied.
We shall not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with: (i) use or inability to Use, the Website; Or (ii) use of or reliance on any content displayed on the website.
We only provide the Website for domestic and private use and as such we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website Or for you to download any content on it, or on any website linked to it.
Privacy Policy
We only use your personal information in accordance with our Privacy Policy. Please read it carefully as it includes important information about how we collect and use your data. By using the Website, you consent to the use of your data as described in our Privacy Notice and you guarantee that all data provided by you is correct.
Intellectual property, software and content
We own all intellectual property rights in the website and its content (such as text, logos, images and software, including the presentation and compilation thereof, "Content"). The rights in the Website and Content are protected by international copyright laws as well as any relevant national legislation relating to copyright, copyright and database right laws. All these rights are reserved.
You must not systematically extract and/or reuse parts of the Website or the Content. In particular, you must not use any data mining, robots or similar data gathering and extraction tools to reuse substantial parts of the Website. You must not create and/or publish your own database that features substantial parts of the Website (eg our prices and product listings) without our prior written consent.
Other Important Information
Severability - Each of the sections and paragraphs of these Terms and Conditions operates separately. If any court or competent authority decides that any of them are illegal or unenforceable, the remaining sections and paragraphs will remain in full force and effect.
Waiver - If you breach these Terms and Conditions and take no action, or if we are slow to act, this does not mean that we have waived our rights and we will still be entitled to use our rights and remedies. If we waive a breach by you, we will only do so in writing (signed by one of our Officers), and this does not mean that we will automatically waive any further breach by you.
Applicable law and jurisdiction - These Terms and Conditions are governed by Portuguese law. The courts of Portugal have exclusive jurisdiction over any dispute or claim relating to these Terms and Conditions.
Entire Agreement - These Terms and Conditions constitute the entire agreement between you and us and they supersede any and all prior agreements between us.
Events beyond our control - We will not be liable for any failure to perform or delay in fulfilling any of our obligations to you if such failure or delay is caused by an event beyond our control. An event beyond our control means any act or event beyond our reasonable control, such as an act(s) of God, wars, terrorist attacks, embargoes, riots, strikes, lockouts, trade disputes, fires, floods, earthquakes or other damages natural. Catastrophes, breakdowns, bad weather, interruption of transport, government action or failure of public or private telecommunications or transport networks.
If such an event occurs and it affects the performance of our obligations to you: (i) we will contact
Complaints - Let us know if you have any complaints or comments. See our section of