Refund policy

Received your piece and didn't like it? Did you expect another kind of play? Talk to us.

ATTENTION: We do not return made-to-order items (custom items or gold items that are not in stock)

We are happy to refund any product purchased as long as it meets the following criteria:


We do not return custom parts;

Return the product in perfect condition (as sold) in its original packaging and with the associated invoice;

Return the product 45 days after receiving it.


The address must be as follows:

Seixas Garcês Lda

Appoint 1033

4446-909 Ermesinde

We will not be responsible for items lost in the mail, we recommend that you use a service that contains insurance.