Legal information

Most Portuguese Filigran Products have two brands:

• The brand of responsibility or manufacture belonging to Manufacturer;
• The brand of Contrast (Recognized by the Portuguese State and the International Association of Contrary).

Exception - Silver pieces with weight equal to or less than 2 grams and gold pieces of 0.5 g or less NO They are required to mark the contrast, only from the manufacturer.

To easily identify brands or punctures in your part you can use a magnifying glass.

Our pieces may be in silver, gold plated silver, 9 carat gold and 19 carat gold. 

The brands in force since 1 January 2021 They are as follows:

• 925 Silver - Rabbit head facing the left;
• GOLD 375 - RIGHT RIGHT RIGHT HEAD;
• 800 Gold - Ranger Head facing the left.

 

Parts produced before of January 1, 2021will have the following brands:

• 925 Silver - Eagle head facing the left;
• Gold 375 - Swallow facing left;
• 800 Gold - Vendate Head facing the left.

For any additional information feel completely comfortable to contact us. If you want to verify the authenticity of your pieces you may submit them to a contrast in Portugal or abroad.

What does the value 925 (silver), 375 (gold 9 carats) and 800 (19 carat gold) mean in the contrast symbol?

It means that there are 925, 375 or 800 parts of precious material in 1000 grams of metal or, otherwise explaining 92.5% is pure silver, 37.5% or 80% is pure gold and the rest is an alloy of others Metals. You can see all the different brands or punctures in force until January 1, 2021 here. Also the new picture of brands or punctures here. You can also consult the updated quotes of silver and gold here.

THE Portuguese gold It has the touch of 19.2 carats and is the league with the highest gold content in Europe, as well as one of the highest in the world, only supplanted by some Arab countries that still work pure gold (which is not subject to be used to work the filigree).

 

Care to have with your pieces in silver and gold

Silver is a metal sensitive to moisture, heat, chemical agents and air pollution among other factors. The darkening process also designated by oxidation can lead to an original color change. Please consider that a change in the color of your parts does not mean changes in their quality.

Follow the instructions below to keep your piece wonderful (always!):

Store your piece in an individual box, in velvet or silk. You can use our packaging to do so; Thus there is a less likelihood that there are accidents;

When you want to give your piece a new shine, you can do it if you are sure that the piece has no bath (rhodium bath or gold bath). In this case you can use specific silver/gold cleaning products carefully following the instructions on the label. If the piece has a gold bath or rhodium bath please contact us that we will give the bath for free;

And we keep for the end the best… a warranty of our simple and direct products.

At first glance they may look like fragile products but they are robust pieces and that with due affection will remain perfect for a long period of time.

2 years warranty for production defects*;

The Portuguese Filigrana offers for 2 years (from the date of acquisition of the piece) the maintenance of your piece, covering galvanization services (baths)

*The guarantee of the Portuguese Filigree is valid for 2 years and covers any defects that refer to technical aspects of manufacturing and/or materials involved. The warranty are excluded from declines arising from falls, inappropriate use, accidents of any kind and contact with chemical agents that may cause damage to the materials of your part. If it is impossible to repair the part within the warranty conditions, another equal or similar of the same amount will be provided without any increase.