Privacy Policy

We are a company based in Portugal, registered at the 2nd Land and Commercial Registry Office of Maia, with corporate tax number (NIPC) PT513649450, main business activity code (CAE) 47910 and share capital of €10,500. For regulatory purposes, our registered address is Rua Nova da Fonte n.º 87, 4445-529 Ermesinde, Portugal.

Our virtual office is located at Rua Engenheiro Frederico Ulrich, n.º 3210, Sala 211, 4470-605 Maia, Portugal. We hold a license as a retailer without a physical store, issued by the Porto Assay Office under number T2414, registered on 22/09/2015.

We are committed to protecting your privacy. We collect, store and use your data in accordance with the 1998 Data Protection Act and other applicable local laws.

Security

On our website, all your personal information is protected by an SSL certificate provided by Shopify, which protects and encrypts all your personal data so that no one else can access it. The SSL certificate verifies the identity of the website and encrypts the information you send to or receive from it.

When you pay with your PayPal account, all your information is processed by PayPal's servers, and Filigrana Portuguesa has no access to your PayPal account.

When you pay by credit or debit card, Filigrana Portuguesa does not keep your card details. PayPal and Stripe are our payment providers and ensure that every transaction is completed safely and securely.

Information We Store

We store all the information you give us through our website, associated websites and emails (including Facebook apps) — for example when you place an order, send us an email, or enter a contest or promotion. We collect the following information: name, address, phone number, email, date of birth and products purchased. If you send a gift, we also store the recipient's name, address and message, and any other information you provide.

Your Consent to This Privacy Policy

By using our website, you agree to the terms of our Privacy Policy as set out on this page. If you do not agree with any of the terms of this Policy, please do not use the website.

Who to Contact

Please contact us if you have any comments or questions about this Privacy Policy, to report any breach of it, or to correct your personal information. We will reply within 24 hours.